Our Customer Reviews
Our delivery came right on time and the guys were great, being both careful and thorough while working smoothly and with confidence. They positioned and leveled the new piece, helped us move the replaced furniture to a better location, plowed through the paperwork, and were on their way. All deliveries should be this pleasant. First and foremost, the young gentlmen delivering our sofa were outstanding. We originally thought they could bring it in thru a close entryway, but they suggested our french doors that opened on the other side of our house. This distance was much farther but they lugged the sofa around and not a scratch on the sofa or our doors. We love the furniture and the service. My husband and I were doing some furniture shopping for a few weeks and decided to check out Chapdelaine’s (after being referred by family)to browse around and we were greeted immediately by Regina she was so welcoming and kind and helpful. We were given a tour of the store and given many facts about the furniture they carry. She gave us time to try things out and after a few different times sitting and trying the reclining sofas we found the one we wanted to purchase. We had quick delivery time with very friendly staff. We were told they have their own delivery people and they also were very caring, kind and helpful when they delivered our furniture within two days. We would highly recommend them. We are very thankful for their service. We bought a mattress from ChapdeLaines. Too early to give a review on the Mattress, but can comment on the delivery. The delivery guys were professional, friendly, courteous, and helpful. Five Stars! Justin and Brayden did an excellent job moving in the recliner. They work well together. I'm always apprehensive when receiving new items into the house because it an older house and I worry about things getting damaged. Needless to say, no damage. Justin took the time to show my husband how to put the chair together in case we needed to take it apart. I don't think that will be happening but it was nice of him to show him. It is always a pleasure shopping with you. Quality product and great service. Thanks! I just wanted to Thank You all and Cara for helping my husband and I with our new bed. There is nothing better than working with a local business with quality pieces and experienced associates, especially when making investments in furniture for the home. We've shopped with you in prior years and you have never failed us in quality, customer service, convenience, delivery and set up. The delivery men were kind and professional and very efficient. So thank you to all for making our shopping experience fun, exciting and satisfying The Amish-made bookcase headboard was delivered this morning. The two delivery gentlemen arrived on time - - actually, they were early. They identified themselves at the door and were courteous throughout the removal of the previously delivered bookcase headboard and the installation of the new one. The process took about 40 minutes. The headboard is beautiful, and I am pleased with the quality of the workmanship as well as with the quality of USA made furniture and the care that Chap de Laine's exhibits toward its customers. This headboard is not the first piece of furniture that I have purchased from Chap de Laine's. Two years ago, I bought a new dining area table and four chairs - - all outstanding quality. I will certainly visit Chap de Laine's again for any future furniture purchases. "Thank you! To all the Staff at Chap de Laine's for your great service. I truly appreciate your knowledge and expertise". Kind Regards Audley What an amazing selection and terrific, knowledgeable service! Drapes look great. Workers did an outstanding job. Thanks Regina for helping me out. Take car Bob M. 5 star products and service. The sales team made my selections easy and the installers were so very professional I will recommend them without reservation Just had a mattress, box spring and lamp delivered. The two guys that delivered them were great. They were very polite and professional. I am so glad I decided to go with Chapdelaine's. The sales associate was extremely helpful. They helped me make some choices for my new living room space that really pulled together my room. My wife and I just wanted to send out our appreciation out to your delivery crew who delivered our long awaited living room sectional. They were very personable and efficient. They also gave instructions as to how to connect the sectional Very good re-upholstery job; A+ pick-up and delivery. The guys took care both with the monster sofa being re-upholstered and with doors, floors, door-frames, etc they had to fit it through, both when picking up and delivering finished job. One smart Chapdelaine practice: they don't pick up items that are being re-upholstered until the upholsterer is ready to do the job, and they deliver as soon as they're done, minimizing the time without furniture. I recommend them on all counts! Justin and Rick delivered my beautiful swivel rocker chair today. They were very efficient, friendly and helpful in setting the chair in place. It's always a pleasure doing business with Chapdelaines. Had a great delivery experience on 7/3 from Chapdelaines of a new sofa and loveseat. The two gentlemen were prompt, personable, and very careful and thoughtful in getting the furniture in the door and set in place. Would not hesitate to purchase from them again. This is the second time we purchased furniture from Chap de Laines and once again we are very happy with their products, inside sales people & service. When they delivery the furniture the guys where pleasant and polite and did a fantastic job stting up the furniture and explaining everything. Once again thank you and we will be back for sure. Our recent experience with Chapdelaines Furniture was top notch. We were given professional personal service, excellent communication regarding our special orders and care in delivery that went above and beyond our expectations. We couldn't be more pleased with our beautiful new dining set and highly recommend Chapdelaine's for all your home furnishing needs. Rick and Justin delivered our new sofa lounge chairs last week. They were very polite, addressed our requests and were very careful. OMGOSH!!! Those chairs in my sunroom are perfect and the color is right on. It was a pleasure working with everyone! The delivery guys were super!! Thank you The guys were great. Extremely careful, personable, prompt, and happy to answer questions, etc. They made sure we inspected every item and were completely satisfied - which we most certainly were! Looking forward to seeing them again with our next delivery. We absolutely love our reupholstered sofa! The craftsman did a beautiful job and the sofa was returned to us as scheduled. Thank you, Thank you!! I was impressed with the selection available, and was quickly able to find what I had been looking for. The sales associate was extremely helpful. Thanks for such an amazing experience! |
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